With mediation the goal is for a neutral third party to help disputants come to consensus on their own. Rather than imposing a solution, a professional mediator from our team can work with the conflicting sides to explore the interests underlying positions.
In arbitration, a neutral third party serves as a judge who is responsible for resolving the dispute. An arbitrator from Waller Pollins Goldstein listens as each side argues its case and presents relevant evidence, then renders a binding decision. The disputants can negotiate virtually any aspect of the arbitration process, including whether lawyers will be present and which standards of evidence will be used.
Alternatively, you may require Alternative Dispute Resolution (ADR). If you've got a complaint about something you bought or a service and dealing directly with the trader hasn't worked, we can independently look at your problem and try and find a solution.